---
title: "Lead : vidéos de formation dédiées aux managers et admins"
description: "Lead : vidéos de formation"
---

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3. [Vidéos de formation à l'outil](https://support.masalledesport.com/helpcenter/lead?hsLang=fr#vid%C3%A9os-de-formation-%C3%A0-loutil)

# Lead : vidéos de formation dédiées aux managers et admins

## En cours de création - des contenus supplémentaires arrivent prochainement.

Comment gérer vos prospects au quotidien ? 

<iframe width="256" height="145" src="https://www.youtube.com/embed/DnmP2lSCnws?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen title="Gérer Vos Prospects Efficacement" style="position: absolute; top: 0px; left: 0px; width: 100%; height: 100%; border-width: medium; border-style: none; border-color: currentcolor; border-image: none;"></iframe>

 

Comment gérer les activités commerciales ? 

<iframe width="256" height="192" src="https://www.youtube.com/embed/KHA7TVkhUag?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen title="Lead - Gérer les Activités" style="position: absolute; top: 0px; left: 0px; width: 100%; height: 100%; border-width: medium; border-style: none; border-color: currentcolor; border-image: none;"></iframe>

 

Comment utiliser le module planning ? 

<iframe width="256" height="145" src="https://www.youtube.com/embed/2RSaCtuvg10?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen title="Guide Utilisation Module Planning" style="position: absolute; top: 0px; left: 0px; width: 100%; height: 100%; border-width: medium; border-style: none; border-color: currentcolor; border-image: none;"></iframe>

 

Comment utiliser les formulaires de contact ? 

<iframe width="256" height="145" src="https://www.youtube.com/embed/Mv2m7qgM_Wo?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen title="Guide Création Formulaires Prospects" style="position: absolute; top: 0px; left: 0px; width: 100%; height: 100%; border-width: medium; border-style: none; border-color: currentcolor; border-image: none;"></iframe>

 

Comment créer vos modèles de communication ? 

<iframe width="256" height="145" src="https://www.youtube.com/embed/eNZChkbry6o?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen title="Lead - Gestion des Modèles de Communication" style="position: absolute; top: 0px; left: 0px; width: 100%; height: 100%; border-width: medium; border-style: none; border-color: currentcolor; border-image: none;"></iframe>

 

Comment envoyer des campagnes email et sms ? 

<iframe width="256" height="145" src="https://www.youtube.com/embed/LmUCOaVZjxk?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen title="Lead - Créer Campagnes Email et SMS" style="position: absolute; top: 0px; left: 0px; width: 100%; height: 100%; border-width: medium; border-style: none; border-color: currentcolor; border-image: none;"></iframe>

 

Comment créer des scénarios ? 

<iframe width="256" height="145" src="https://www.youtube.com/embed/Bzvh4ucbKdw?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen title="Lead - Comment créer des Scénarios ?" style="position: absolute; top: 0px; left: 0px; width: 100%; height: 100%; border-width: medium; border-style: none; border-color: currentcolor; border-image: none;"></iframe>

 

Comment changer de scénario sans perdre les prospects déjà en cours de traitement ? [Accéder à l'article](https://support.masalledesport.com/helpcenter/comment-changer-de-sc%C3%A9nario-sans-perdre-les-prospects-d%C3%A9j%C3%A0-en-cours-de-traitement-)

 

### Les paramètres importants

#### La recharge des SMS : [accéder à l'article](https://support.masalledesport.com/helpcenter/comment-g%C3%A9rer-ses-cr%C3%A9dits-sms-)

#### La gestion des rendez-vous :

<iframe width="256" height="145" src="https://www.youtube.com/embed/RafHgj3Usiw?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen title="Lead - Configurer Gestion Rendez vous Leads" style="position: absolute; top: 0px; left: 0px; width: 100%; height: 100%; border-width: medium; border-style: none; border-color: currentcolor; border-image: none;"></iframe>

 

#### La gestion des segments :

<iframe width="256" height="145" src="https://www.youtube.com/embed/moYFRPlcPD0?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen title="Lead - Guide d’Utilisation des Segments" style="position: absolute; top: 0px; left: 0px; width: 100%; height: 100%; border-width: medium; border-style: none; border-color: currentcolor; border-image: none;"></iframe>

 

#### Emails & SMS de service (notifications) : [accéder à l'article](https://support.masalledesport.com/helpcenter/comment-configurer-les-emails-et-sms-automatiques-pour-vos-rendez-vous-?hsLang=fr)

#### La gestion des prospects : [accéder à l'article](https://support.masalledesport.com/helpcenter/comment-configurer-la-gestion-des-prospects-?hsLang=fr)

#### Les offres pour le passage en statut "client" : [accéder à l'article](https://support.masalledesport.com/helpcenter/comment-configurer-le-passage-au-statut-client-?hsLang=fr)

#### La gestion des notifications internes : [accéder à l'article](https://support.masalledesport.com/helpcenter/comment-configurer-les-notifications-internes-dans-lead-?hsLang=fr)

#### Créer des utilisateurs :

<iframe width="256" height="145" src="https://www.youtube.com/embed/RB1eslykFyQ?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen title="Lead - Ajouter Utilisateurs à l’Interface" style="position: absolute; top: 0px; left: 0px; width: 100%; height: 100%; border-width: medium; border-style: none; border-color: currentcolor; border-image: none;"></iframe>

 

- [Lead](https://support.masalledesport.com/helpcenter/lead?hsLang=fr#main-content)

    - [Vidéos de formation à l'outil](https://support.masalledesport.com/helpcenter/lead?hsLang=fr#vid%C3%A9os-de-formation-%C3%A0-loutil)
    - [Piloter votre activité](https://support.masalledesport.com/helpcenter/lead?hsLang=fr#piloter-votre-activit%C3%A9)
    - [Maîtriser les outils de communication](https://support.masalledesport.com/helpcenter/lead?hsLang=fr#ma%C3%AEtriser-les-outils-de-communication)
    - [Paramétrer votre interface](https://support.masalledesport.com/helpcenter/lead?hsLang=fr#param%C3%A9trer-votre-interface)
- [Club Connect](https://support.masalledesport.com/helpcenter/club-connect?hsLang=fr#main-content)

    - [Personnaliser votre application](https://support.masalledesport.com/helpcenter/club-connect?hsLang=fr#personnaliser-votre-application)
    - [Communiquer avec vos adhérents](https://support.masalledesport.com/helpcenter/club-connect?hsLang=fr#communiquer-avec-vos-adh%C3%A9rents)
    - [Gérer vos cours et réservations](https://support.masalledesport.com/helpcenter/club-connect?hsLang=fr#g%C3%A9rer-vos-cours-et-r%C3%A9servations)
    - [Coacher vos adhérents](https://support.masalledesport.com/helpcenter/club-connect?hsLang=fr#coacher-vos-adh%C3%A9rents)
    - [Gérer vos adhérents](https://support.masalledesport.com/helpcenter/club-connect?hsLang=fr#g%C3%A9rer-vos-adh%C3%A9rents)
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